Contact Us

Veterinary Services
1721 Whiskey Road
Aiken, SC 29803

Phone: (803) 648-5489
Fax: (803) 648-4120
Email: AikenPetVet@atlanticbbn.net

Our new brochure is available! Please click here to download (PDF) and pass it on to your friends, neighbors or whomever is looking for their new family doctor.

Payment Information

Credit Cards:
Unlike our counterparts in human medicine, we receive no financing or grants from federal or sate agencies.  Therefore, payments is expected when services are rendered.  We accept Discover, MasterCard and Visa credit cards as well as cash and personal checks.

Please be aware that SC state law and veterinary practice law mandates that we MUST have a client-patient relationship before we can dispense prescription medications.  This means that we must see you and your pet yearly for a physical examination.  This makes perfect sense - we need to know the age, health, diet, medications, etc that your pet is using before we can simply "guess" at the wellness of illness of the pet.  You can't get medications for yourself by simply waking up to your CVS pharmacist and requesting whatever you want, can you?  In additions, we must have a current or yearly heartworm test for your pet in addition to an examination to continue dispensing heartworm medications.  We will be glad to call in a prescription to any pharmacy  when these criteria are met.  Medications bought over the Internet are considered not "doctor approved" and guarantees (e.g. a negative heartworm status) will not be honored so that treatment will be paid by the client, not the company.

CareCredit: We are proud to provide our patients with the very best veterinary care possible  We know that having top-quality care available for your pet is important to you, but sometimes the cost of care can become a challenge.  Budget decisions can be difficult.  We offer a variety of payments options including cash, checks, credit card and CareCredit.

CareCredit (part of GE Money Company) is a personal line of credit for health care, both human and veterinary.  It works like a credit card that is sued for your pet's health care services.  If your pet is ill and needs extensive medical treatment (immediate or long-term, medial or surgery), CareCredit can finance 100% of your pets' needs with no up front costs, no annual fees and no pre-payment penalties.  Your pet's treatment can begin immediately upon approval.

CareCredit makes it easy to apply with a simple one page application at our clinic or online (www.CareCredit.com).  If accessing the Internet is not an option, you can also call their 24/7 phone number (1-800-365-8295).

Once approved, CareCredit offers a range of No Interest and Low Interest payment plans.  This allows you to pay for your pet's veterinary needs (even in the future).  Simply pay your minimum monthly payment and pay off the entire balance by the end of you promotional period and you pay no interest.  If you need more time to pay for you procedure, you can take advantage of their extended payment plans.

Insurance: Pets are a part of our lives.  They are our companions, guardians and best friends.  But just like any loved one, they can fall into harm's way.  Even the most caring pet owners are often unprepared to handle expensive veterinary treatments and surgeries that illness or trauma can bring.

Advances in veterinary medicine have made caring for pets incredibly sophisticated.  Performing CT scans, MRIs, orthopedic surgeries, chemotherapy and radiation treatments are common and routine.  The cost of these services can be expensive.  The time for pet insurance has come - preferably at a young age before predisposing conditions and age limits coverage and reimbursements.

Pet insurance also offers wellness options for preventative care, such as: annual check-ups, vaccinations, routine surgeries of spaying and neutering, parasite and heartworm protection, blood work, dental cleanings, prescriptions and more.

Choosing the right pet insurance company can be an overwhelming task, but all the choices are a good thing because you can pick a plan that’s right for you. Insurance is the way of the future because medicine is getting more expensive and sophisticated. Miracles can happen but they must be paid for! If you seek a higher level of coverage, you will have to pay more in premiums. Click here to review the 20 most important questions helpful in choosing insurance for your pet. Having pet insurance gives you peace of mind. You know that if something catastrophic happens to your pet, you’ll be able to pay for the necessary veterinary care. You can’t put a price on that.

To peruse several pet insurance sites, please visit our "Related Links" page.

Emergency Services

We offer emergency care services.  If you're concerned about your pet, never feel embarrassed about contacting us (803-648-5489).  A simple phone call could save your pet's life.  A local Answering Service will call one of our doctors immediately, and you will receive a call back quickly.  Please do not email or leave a message on our voicemail because we do not screen these systems frequently during the day.

When is it an Emergency?

• Your pet has experienced some kind of trauma, such as being hit by a car or a blunt object or falling more than a few feet.
• Your pet isn't breathing or you can't feel a heartbeat.
• Your pet is unconscious and won't wake up.
• Your pet has been vomiting (blood) or has had (bloody) diarrhea for more than 24 hours.
• You suspect any broken bones.
• Your pet is having trouble breathing or has something stuck in its throat.
• Your pet has had or is having a seizure.
• Your pet is bleeding from the eyes, nose or mouth, or there is blood in the urine or feces.
• You think your pet might have ingested something toxic, such as antifreeze, rat poison, household cleansers, or any kind of medication that wasn't prescribed.
• Your pet, particularly your male cat, is straining to urinate, or is unable to.
• Your pet shows signs of extreme pain, such as whining, shaking, and refusing to socialize.
• Your pet collapses or suddenly can't stand up.
• Your pet begins bumping into things or suddenly becomes disoriented.
• You can see irritation or injury to your pet's eyes, or it suddenly seems to become blind.
• Your pet's abdomen is swollen and hard to the touch, and/or it is gagging and trying to vomit.
• You see symptoms of heatstroke: red gums, panting excessively, sudden collapse.
• Short-nose dogs (Bulldogs, Boston Terriers, Pekinese etc.) are particularly susceptible.
• Your pregnant dog or cat has gone more than three to four hours between delivering puppies or kittens.

The health and well being of your pet is our main concern especially during an emergency.  Though we strive to offer our patients the best in veterinary medical care, there may be times when your pet may require extensive emergency critical care.  This is why we work in partnership with 3 additional Veterinary Emergency Care Clinics in our area. 

Augusta Emergency Care – Augusta, GA
706-733-7458
www.augustaanimalemergency.com

St. Francis Animal Hospital - Augusta, GA
706- 860-6617
http://www.sfah.net

South Carolina Veterinary Emergency Care – Columbia, SC
803-798-3837
www.scvec.com

Veterinarians at these facilities will provide our patients the best quality emergency care while working closely with our Hospital by keeping us informed of your pet’s condition.

Refill Information & Forms

In an effort to save you time, all of the following can be done from your home and your computer.  We will confirm by email any appointment or prescription request that you make.  All of the forms (New Client, Boarding, Surgery Consent, Dermatology and Client Survey) can be downloaded so you can thoughtfully complete at home and bring to the Clinic for your pet's appointment.  Easy and quick!  Simply click on each one to download.

Appointment/Refills
New Client Form
Boarding Form
Surgery Consent Form
Dermatology Questionnaire
Client Survey Form

QUICK LINKS
Payment Information
Emergency Services
Refill Information & Forms

View Larger Map

We are located at
1721 Whiskey Road, Aiken SC

We are across the street from
Odell Weeks Recreation Center and next to First Citizen's Bank.